Kmml free essay sample

ORGANIZATIONAL AND FUNCTIONAL DETAILS OF THE KERALA MINERALS AND METALS LTD. (KMML) GENERAL Date of Incorporation:16th February 1972 Address:Sankaramangalam P. O Chavara, Kollam- 691 583 Phone/E-mail/Fax:0476 -2686722 to 2686733 (12 lines) [emailprotected] vsnl. net. in 0476-2680101, 2686721 Administrative Department:Industries department (Under Govt. ) Name of the Chairman:Sri. A. K LUKE. Name of the Managing Director:Sri. A. K LUKE. Present activities:Separation of Minerals and manufacturing of Tio2 Organizational Details Govt. f Kerala incorporated Kerala Minerals and Metals Limited in the year 1972 by acquiring the FXP Mineral plant (established in 1932) from a private entrepreneur. With share capital of Rs. 30. 93 crores, the plant had a total outlay of Rs. 144 crores. This is only the first fully integrated Titanium Dioxide plant in the world in the same campus. KMML has made an indelible mark in the field of mining, mineral processing and manufacturing. The company is Indiaâ⠂¬â„¢s first and only manufacturer of Rutile grade Titanium Dioxide by Chlorine route. We will write a custom essay sample on Kmml or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page KMML also manufactures mineral sand like Ilmenite, Natural Rutile, Zircon and Intermediary products like Synthetic route (Beneficiated Ilmenite), Titanium Tetra Chloride and converting the waste iron oxide in to bricks (towards zero waste technology) for building purpose. Originally, a rare earth mineral separation plant till 80’s, KMML began its prestigious pigment production with a licensed capacity of 48000 MT per year and the plant had an installed capacity to produce 22,000 MT Per year. The effort for debottlenecking and incremental expansion in the past years became a reality in 2005 and the installed capacity was declared as 40,000 MT per annum. Recently, KMML-ISRO-VSSC entered into an MOU for the production of Titanium Metal/sponge which is considered to be a milestone in the history of KMML. Functional Details The Kerala Minerals And Metals Ltd has two units viz, Titanium Dioxide Pigment Unit and Mineral Separation Unit. The organizational structure consists of a Managing Director assisted by two General Managers. There are Joint General Managers, Deputy General Managers, Asst. General Managers, Mangers in various depts. /sections of the company. The plant is functioning round the clock and the production process is arranged in three shifts viz, A,B and C with eight hours. The administrative wing is functioning in general shift from 9. 00 am to 5. 00 pm. The company has provided a subsidized canteen in the premises as per provisions of Factories Act. The manufacturing process is divided in to five units such as : 1. Ilmenite Beneficiation Plant (IBP) 2. Acid Regeneration Plant (ARP) 3. Units 200 4. Unit 300/O2 5. Unit 400 The other activities of the plant as a catalytic process to the production process are also divided in to many units / Depts. and they are: 1. Utility plant 2. Central Mechanical Repair Shop (CMRS) 3. Electrical Repair Shop (ERS) 4. Instruments Repair Shop (IRS) 5. Research Development (RD) 6. Marketing 7. Plant Technical Service (PTS) 8. Materials Dept. 9. Finance Dept. 10. Personnel Administrative Dept. 11. Projects 12. Mineral Separation Unit (MS Unit _____________________

Characteristics of Contemporary Literature Essays

Characteristics of Contemporary Literature Essays Characteristics of Contemporary Literature Paper Characteristics of Contemporary Literature Paper Essay Topic: Literature Multiple meanings of the word game War, mind games, jax Evidence of the men being crazy in Game Playing jax, writing on the walls, repetition of phrases, being obsessed with each others weapons What the men in Game represent Russia USA acting childish in war What are the mens hidden guns represent? Nuclear weapons What the keys do in Game launch bombs How Game is an example of Contemporary Literature Uses multiple meanings How Everything Stuck to Him is an example of Contemporary Literature Uses works in nontraditional forms How Everything Stuck to Him is written Frame Story: present-flash back-present story within a story Dialogue in Everything Stuck to Him no quotations What does the girl boy teasing each other about her sister show about their relationship? The strong trust they have How Straw Into Gold is an example of Contemporary Literature Nontraditional forms cultural diversity What does Cisneros inherit from her mother? Street smarts How does Cisneros show cultural diversity? She is Latino What story Straw Into Gold eludes to Fairytale of Rumpelstiltskins Nontraditional form in Straw Into Gold Personal essay uses the past fearlessly Multiple meanings of straw gold straw-her past gold-now What else does Cisneros turn into gold? the tortillas at her college frienda house How Cisneros views herself? As an 11 year old girl What Cisneros inherits from her father A sappy heart love of wandering How Hiroshima is an example of Contemporary Literature Blends overlaps fiction nonfiction How Hiroshima is written Like a newspaper-fiction but reads like nonfiction Main cause of death in Hiroshima After the explosion because there wasnt enough medical care How Auto Wreck is an example of Contemporary Literature Multiple meanings synthesis Moral of Everything Stuck to Him Feelings cannot be put into nice, neat packages Why the men in Game are stuck there for extended time Oweing to an oversight multiple meaning of bird missiles Japanese Stoicism Didnt freak out like Americans would have Synesthesia Relating two senses to each other loud dress What are the metaphors in Auto Wreck related to? Medical field How the car in Auto Wreck is like a locust shell The life that was once in the car was removed Moral of Auto Wreck Accidental cause of death is incomprehensible Grim joke in AutoWreck Accidents just happen-theyre no ones fault How is Rules of the Game an example of Contemporary Literature Features cultural diversity/motivation Where Tan learns chess in the park with older people What motivated Tan to run away from her mother? Embarrassment from her mothers pride boastfulness How did Tan learn to get her way with her mother? reverse psychology How In Search of Our Mothers Gardens' is an example of Contemporary Literature Uses the past fearlessly/cultural diversity In what 3 ways did Walkers mom show her creativity? 1. Quilting 2. Storytelling 3. Gardening What Walker found in search? That we find our own creative spirit from our mothers How dialogue is used in Black Boy Used to show characters emotions, reveals struggles through poverty, lack of emotions of his father, paints a picture for you

A Knowledge Management Framework for call centre in a Telecom Company Literature review

A Knowledge Management Framework for call centre in a Telecom Company - Literature review Example It can aid the employees within an organisation, and that includes the top level managerial staffs to the ground-level employees, and even the employees working in the field outside. Thus, one of the key goals of knowledge management is to ensure that the employees have the information they need; at the times, whey they need it, to give effective performance. This is applicable to employees in organizations in various industry sectors, where knowledge or the collected data may play a key role. Call centres are becoming a key industry sector of their own, operating independently or in association with organizations from other major industry sectors like Telecom. With the development of advanced communication technologies, Telecom companies are proliferating and are impacting the people’s lives in various ‘spheres’. Organizations in the Telecom sector are optimally using call centres as an extension of their functioning, and importantly to manage the knowledge and p rovide customers apt services. Call centres, or their contemporary successors contact centres, are the preferred and prevalent way for many companies to communicate with their customers. However, perhaps the greatest challenge of running a call centre is to ensure that the customers are provided with the right information in a timely fashion. This is where the KM comes into the picture, and aids the companies to do that exactly. Although, KM has a number of practical tools and strategies to meet this challenge but to leverage the potential of these tools organisations must understand how to implement KM especially in their call centre department. In telecom companies, knowledge in any form is indeed valuable and so managing these ‘knowledge entities’ or information are important for the success and even the survival of the organizations. Call centres could do it aptly, if a framework of best practices is formulated. These best practices could aid in the management of kn owledge or information about the company’s products as well as the about the customers. So, the aim of this report to develop a KM system or framework of best practices to support the call centre in a Telecom Company in order to improve its customer service performance and the company’s competitiveness. In that direction, this report will do a literature review on the topic of KM in a general manner, and focusing on its applications in the Telecom sector as well as in call centres. Then the report will discuss the proposal for KM in call centre, by coming up with an optimal framework of best practices. Literature review KM- A background As Tiwana (2000, p.7) states â€Å"Knowledge management enables the creation, communication, and application of knowledge of all kinds to achieve business goals.† Seiner (2000) further expands on this aspect of KM by stating, â€Å"Knowledge Management envisions getting the Right Information within the Right Context to the Right Person at the Right Time for the Right Business Purpose†. Thus, when viewed from an overall perspective, KM is a discipline that aids in the process of knowledge creation or accumulation and thereby helps the employees to access that knowledge, when there is a need. This access of knowledge can positively impact on the employees’ performance, thereby improving the service provided to the customer,

Similarities between Odysseus and Creon Research Paper

Similarities between Odysseus and Creon - Research Paper Example In this paper, similarities and differences of Odysseus and Creon are defined. Creon and Odysseus appeared to be flawed in their character. Creon appeared to have excessive pride. He claimed to have exclusive power to give orders in the entire city. As the king, he was the only one issuing orders in the city. His character came out as domineering and insensitive. Creon is a strong leader who is stubborn. This causes him to be at loggerheads with his son, Haimon. He is blamed for the death of Haimon besides warning that he would never marry a lady of his choice as long as he lived. For king, Odysseus, his curiosity made him appear flawed. His curiosity caused him to get near Polyphemus. This resulted in the death of two men. He insisted on waiting for a giant at the Cyclops cave. The death of king Oedipus did not end the desire by his family to continue occupying the palace. Creon shows public support for Eteocles while he announced that Polynices is an enemy of the state. However, he sets a trend of revenge and death in the family. The daughter of king Oedipus defies the order of Creon. The order to execute Antigone faces opposition from Haimon, Ismane and Teirresias. For king Odysseus, the biggest setbacks in the journey home came from the gods who accused him of insensitivity to their needs. Both characters suffer from not meeting the set out expectations. Another striking similarity about both characters is that they get punished in retribution for their crimes. Their punishment exceeded the crimes they committed. Creon was left by himself after he was bereaved of his kinsfolk. This came after he punished Antigone (Beye, 17). According to Creon, Haimon was so young to die. The queen was reported dead according to a messenger. Most of the family members committed suicide leaving him alone. This appeared to

Analysis and Application_Unit 5 Essay Example | Topics and Well Written Essays - 500 words

Analysis and Application_Unit 5 - Essay Example The method has little freedom for flexibility because of the fixed question order. Thus, individuals may feel that the responses they have given do not fit any of the selected answers (Oatey, 1999). Close-ended questions are types of questions that limit the answers of the respondents to the survey. The participants are permitted to select from a pre-existing collection of dichotomous answers, (such as true/false or yes/no), or ranking scale response choices or multiple choice with options for â€Å"other† to be completed. On the other hand, open-ended questions are forms of questions that do not offer the respondents answers to select from, but instead, the questions are phrased such that the respondents are motivated to elaborate their reactions and answers to the questions with a paragraph or a sentence depending on the survey (Colorado State University, 2012). In this survey, close-ended questions were used, and they included questions such as â€Å"Does your (mother) (father) know who you are with when you are away from home? The response categories were usually, sometimes, or never (3, 2, 1, respectively)† (Jou, Levine, and Singer, 1993). The survey results offered a mixed support for the hypothesis made for the interactive impacts of heavy metal preference. Most of the hypotheses made in the survey were supported, and it was only in one hypothesis that support was little. The researchers found little support for their subcultural hypothesis. This indicates that the methods and approaches used in the survey were valid (Jou, Levine, and Singer, 1993). The questions concerning parental attachment and control were effective. This is because they gave information concerning the link between delinquency, and parental control and attachment. For instance, it was found that the rates of delinquency decreased where there was more control that is parental. However, concerning

Challenges to Infant and Toddler Goods Market

Challenges to Infant and Toddler Goods Market [Name: Yuet Chun LEUNG] 1.0Â  Introduction We are the fastest growing retailer of infant and toddler goods in the Australian market. As we are gearing up to meet the market demand, it appears that our online sales are growing. We are looking at what other retailers have done and experimenting with new forms of organising to support our expected growth. Thus, we can be a successful online retailer. Online retails being problems, the customer cannot try on the goods before buying them and international online orders with caution. 2.0Â  Summary of the issue The customer always complain they cannot try the product before buying them and what they do if they cannot get what they ordered. We can do the refund system if customer really do not like the product with no shipping costs that we can attract more customers to purchase products on our online retailer. According to Harvard Business Review (2017) Zappos provider clever solution to the customer cannot try the items before buying product. Zappos eliminated shipping costs and using the call center to establish the strong relationship with customers. The most important thing is customers can try them all on, and send back the ones they didnt like, gratis. (Harvard Business Review, 2017). Besides, customer always worries about if they cannot get what they ordered. We would provide the new order status page on the final page on our stores checkout. It is useful for see real-time updates on the location of their shipment and check the status of their shipment without needing to contact you directly (Shopify help center, 2017) to let customer check it and reassurance. Customers would concerns about the purchase fees when buying from foreign. According to Findlaw (2017) before you order, you need to know what is the product priced and is it converted to U.S.D if there displayed different currency. We accept U.S.D only, that would be more clearly, customers would not confuse with that. 3.0Â  Implications for the business Any online retailers problem or issue cannot without communication with customers. Therefore, we would create the new department which is Live Chat/Real-Time Support. According to Birkett (2017), 56% of responders have used live chat/real-time support to answer the question on companys website, 49% of responders are using this system for online-purchase questions. Furthermore, when live caht/real-time support, the staff can understand what the customer needs, that staff can recommend other items suit for customers, the sales would increase either. Also, we will provide the customer service training to our new department Live Chat/Real-Time Support use the positive language, find out the easiest solution, we know that, somethings could not be done and we have to explain it to customers in positive way (Kolodynska and Kolodynska, 2017). Make customers feel like we are bring the shop to customers home. Finally, we try to satisfy what all customers need, answer their online shopping question then our online retailer sales would substantially increase. Reference List Harvard Business Review. (2017). Zappos and the Connection Between Structure and Strategy. [online] Available at: https://hbr.org/2015/06/zappos-and-the-connection-between-structure-and-strategy Findlaw. (2017). Problems with Online Shopping FindLaw. [online] Available at: http://consumer.findlaw.com/consumer-transactions/problems-with-online-shopping.html Shopify Help Center. (2017). Order status page. [online] Available at: https://help.shopify.com/manual/orders/status-tracking Birkett, A. (2017). What Do You Do When Your Customers Are Afraid To Shop Online?. [online] CXL. Available at: https://conversionxl.com/customers-afraid-shop-online/ Kolodynska, O. and Kolodynska, O. (2017). How to Say No to Customers Without Making them Angry. [online] LiveChat. Available at: https://www.livechatinc.com/blog/how-to-say-no-to-customers-without-making-them-angry/

At the time of McCarthyism, Arthur Miller had a close friend who had :: English Literature

At the time of McCarthyism, Arthur Miller had a close friend who had been accused and was willing to name THE CRUCIBLE In 1692, puritan Massachusetts was a difficult place to live. The Puritans were people who had left England to live a pure and holy life in America. They obeyed the laws of the bible and were a very superstitious group of people. They believed that any behaviour that opposed the bible, even the tiniest thing, was of the devil and his witches. In 1950’s America there was a Senator called Joseph McCarthy who led the Un-American Activities committee. This meant that he was in charge of ridding the continent of anything that was deemed Un-American. It had not been long since the Second World War and all Americans were very paranoid about the rise of communism in some of the eastern European countries. Joseph McCarthy was not at all interested in putting people in jail but ‘naming names’- he wanted to know the names of those who were involved in communism. This process was soon to be known as McCarthyism. At the time of McCarthyism, Arthur Miller had a close friend who had been accused and was willing to ‘name names’- Miller was angry and began to write the crucible. The crucible is known as what is called an Allegory. This means that it is written to subliminally show something about one thing when it is being described as another. The crucible describes the Salem which trials in 1692 but is meant to show the complete similarities between it and 1950’s McCarthyism. Two of the main characters in The Crucible are John and Elizabeth Proctor. We learn at the beginning of the play that John and Elizabeth have a very difficult marriage. There is growth in the mistrust between them as we grow to learn that John has had an affair with the reverend’s niece: Abigail. After numerous events John and Elizabeth are sent to prison on the charges of witchcraft. Near the end of the play they meet for one last time to discuss their course of action. Faced with a difficult decision, John must choose between life and truth. This decision is difficult because he wishes to live and see his children grow up but he dare not lie about committing a crime he is not guilty of. He will do only what his wife wishes. But what is her wish? When her and John first meet in the prison she says to him â€Å"The children are well. Rebecca Samuels keeps them† she says this with the intent that John will feel a loss on the behalf of his children.